All orders are packaged with love and shipped from my home studio which is located in Toronto, Ontario.
Shipping rates are based on real time and is calculated at checkout.
Most orders will ship out in 1 to 2 business days from the date that the purchase was made.
Based on the shipping time frame mentioned on UPS and Canada Post's website:
- Expedited/Standard shipping: 2-4 business days
- Express shipping: 1-2 business days
Nazzar.ca ships via Canada Post and UPS. Please make sure you insure your package at checkout with "Route 1-click Protect" option. If the protect option is not purchased with your order, Nazzar will not be held liable for any lost or damaged packages.
Duty and taxes upon entry into the destination country are at the responsibility of the customer and will require payment upon delivery. Please contact your local customs office for more information.
Nazzar.ca shall not be held liable for any damages incurred through shipping/ delivery. Should your item arrive damaged, please e-mail us with photographic proof and we will do our best to accommodate. Nazzar.ca is not responsible for incorrect or missing address information, unavailability or refusal to accept delivery of shipment.
If you are not completely satisfied with your online purchase, you may exchange your unworn purchase if returned by mail within 14 days of your original receipt, and original packaging. Returned shipping and handling charges are the responsibility of the customer. Please email us to request an exchange and state the issue. In the event of a special offer, no price adjustments will be issued for previously purchased merchandise. Due to hygienic reasons all earrings are a final sale. All custom orders and sale items are a final sale.
In the unlikely event that you receive a damaged or broken piece of jewelry please contact us immediately upon receiving it and we will happily replace the item for you.